RESUME
Skills and Expertise
● Community Relations Specialist
● Efficient Multi-tasker
● Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects)
● Experienced in managing and growing social media platforms (Instagram, Twitter,
Facebook, TikTok)
● Competent in website management and content creation
● Proven ability to build and manage social media accounts with over 13,000 followers,
348.5k total page likes, and a video exceeding 1 million views by effectively connecting
athletes, plays, and fashion to trending topics and sounds
October 2024 - Present
Player Support Agent for Rush Street Interactive (BetRivers and Play SugarHouse Online Casino & Sportsbook)
- Access and service player accounts.
- Provide exemplary customer service to all players via chat, email and phones.
- Responsible for assisting players with general concerns such as account management, responsible gaming, sportsbook, casino, bonuses and more.
- Escalates certain issues to the appropriate teams within the company.
- Assist in troubleshooting technical issues, informs players about promotions, loyalty programs, and our terms and conditions.
May 2024 - October 2024
Marketing and Research Associate Intern for RecruitU
● Created compelling content for various social media platforms to boost engagement and
visibility
● Developed and produced website content, ensuring it was informative and engaging
● Conducted comprehensive research on college sports teams to create accurate and
insightful ranking systems
●Created Content Calendar's for daily postings
● Created SEO's for website
May 2024- August 2024
Kids Sports Camp Lead for Steel Sports
● Coordinated and coached multi-sport camps for children along the East Coast
● Focused on instilling core values of teamwork, respect, integrity, and commitment in
young athletes
● Developed and implemented engaging sports activities and educational programs to
enhance children’s physical and social skills
September 2023- January 2024
MultiMedia Production Intern for Rowan University
● Edited and compiled highlight reels for Rowan Athletics, showcasing key moments and
performances
● Produced hype videos to generate excitement and support for athletic events
● Designed graphics for the Rowan Athletics social media accounts to maintain a dynamic
and appealing online presence
● Operated cameras for live streaming sports events, ensuring high-quality video output
Education
September 2022 – May 2024
Rowan University | Bachelor's Degree in Sports Communications and Media
Bachelor's in Sports Communications and Media
Concentration in Public Relations and Advertising
September 2020 – May 2022
Rowan College of South Jersey (Gloucester County)
Associate's Degree in Business Administration